Returns & Exchanges
We want you to love your Birdies products, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack and Ship
Place your unworn items back in their original box, secure the package, and drop it off at any authorized shipping carrier location.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.